Island Waste Services

Island Waste Services
FREEPOST,
Forest Park,
Forest Road,
Newport, Isle of Wight
PO30 5YX
Tel: 01983 821234
Fax: 01983 825664
islandwaste@biffa.co.uk |

Asbestos disposal
For details of domestic asbestos disposal please phone the Isle of Wight Council 821000.

Bank Holiday Refuse collection changes

Click here for details

Refuse collections will be one day late during the week following the late May Bank holiday on Monday 31 May

Civic Amenity Site opening times
Click here for details of Civic Amenity Site opening times

Clinical Waste
Island Waste Services do not collect clinical waste. Please contact St Mary's Hospital 01983 524081

Clothing
In addition to the Textile banks located at recycling sites please do not forget local Charity Shops and the R.S.P.C.A. at Godshill (for some items of unwanted bedding). It is advisable to phone the RSPCA first to check suitablility of items tel: 840287.

Collecting garden waste
If you wish to have your garden waste collected by the domestic collection round, you must purchase Garden Waste bags. The bags are available direct from Island Waste Services and a number of Island outlets.
Click here for more information

Complaints
If you have a complaint concerning any aspect of Island Waste Services operations we would like to know.
Click here for more information on Complaints

Disposal of larger household items
You may take large household items to any of the Island's Civic Amenity Sites. If you have a large household item that requires collection you may either contact any one of a number of companies listed in Yellow Pages or Thompson Local.
Alternatively, for details of bulky collections including the collection of fridges and freezers please phone Island Waste Services on 821234.

Engine Oil
There are containers at the Civic Amenity sites.

Fridges and Freezers
For details on the disposal of fridges and freezers please phone us or use the contact us form.

Island Waste Services Office opening hours
The office in Forest Road is open Monday to Friday 8.30 am to 5.00pm.
Tel: 01983 821234

Legislation
For details of recent legislation, please visit the Biffa website.

Mobile Phone recycling
These can be taken to any Civic Amenity site.

Nappies
Please click here for details of reusable nappies.

Newspapers and Magazines
In addition to the kerbside recycling service, newspapers can also be taken to the Civic Amenity site at Lynnbottom or Forest Road

Plasterboard
For details on the disposal of plasterboard please phone us on 01983 821234 or use the contact us form .

Plastic and Steel recycling

On the Island all plastic items can be reused directly from your dustbin. When your rubbish is collected every week it is transported to the Resource Recovery Facility in Newport and here, all the plastic ( and cardboard and junk mail etc) that you place in your bin is extracted mechanically and used to produce floc fuel. This fuel is used to generate electricity.

The Resource Recovery Facility also extracts all the steel and aluminium that you place in your bin. These metals are squashed into bales and sent to the mainland for recycling .

Reporting a missed collection

If you are registered with the Isle of Wight Council for an assisted collection for your general refuse and kerbside box and they have not been collected please phone 01983 821234

Please note there is no longer a missed collection service for non assisted collections.

Requesting a kerbside recycling box and Organic waste bucket
You may either use the free phone number 0800 328 3851 to request a box or bucket, or you may complete a form on-line.

Requesting a kerbside recycling calendar
TO FIND OUT WHETHER YOU ARE A WEEK A OR WEEK B, PLEASE CLICK HERE.
Alternatively, please telephone 0800 328 3851 for this information.

Trade Waste/Business enquiries
Island Waste Services are mainly responsible for the collection, recycling and disposal of household waste. However, the company operate a service for the collection of commercial glass and organic waste for recycling. Some commercial waste can be accepted at the Forest Road plant (cardboard, packaging and confidential waste), for details please telephone the Forest Road office 821234.
For other general trade waste enquiries you should refer to companies listed in Yellow Pages or Thompson Local.

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