Island Waste Services

Island Waste Services
FREEPOST,
Forest Park,
Forest Road,
Newport, Isle of Wight
PO30 5YX
Tel: 01983 821234
Fax: 01983 825664
islandwaste@biffa.co.uk |

Asbestos disposal
For details of domestic asbestos disposal please phone the Isle of Wight Council 821000. For details of commercial asbestos disposal please phone us (01983 821234) or use the contact us form.

Bank Holiday Refuse collection changes
Click here for details

Civic Amenity Site opening times
Click here for details of Civic Amenity Site opening times

Clinical Waste
Island Waste Services do not collect clinical waste. Please contact St Mary's Hospital 01983 524081

Clothing
In addition to the Textile banks located at recycling sites please do not forget local Charity Shops and the R.S.P.C.A. at Godshill (for some items of unwanted bedding). It is advisable to phone the RSPCA first to check suitablility of items tel: 840287.

Collecting garden waste
If you wish to have your garden waste collected by the domestic collection round, you must purchase Garden Waste bags. The bags are available direct from Island Waste Services and a number of Island outlets.
Click here for more information

Complaints
If you have a complaint concerning any aspect of Island Waste Services operations we would like to know.
Click here for more information on Complaints

Disposal of larger household items
You may take large household items to any of the Island's Civic Amenity Sites. If you have a large household item that requires collection you may either contact any one of a number of companies listed in Yellow Pages or Thompson Local.
Alternatively, for details of bulky collections including the collection of fridges and freezers please phone Island Waste Services 0800 328 3851.

Engine Oil
There are containers at the Civic Amenity sites.

Island Waste Services Office opening hours
The office in Forest Road is open Monday to Friday 8.30 am to 5.00pm.
Tel: 01983 821234

Legislation
For details of recent legislation, please visit the Biffa website.

Mobile Phone recycling
These can be taken to any Civic Amenity site.

Nappies
Please click here for details of reusable nappies.

Newspapers and Magazines
In addition to the kerbside recycling service, newspapers can also be taken to either the main Civic Amenity site at Lynnbottom.

Ozone Depleting Substances (ODS) regulation
The 1st of January saw the introduction of new European Regulations governing the release of Ozone Depleting Substances into the atmosphere. This regulation requires that all CFC's and HCFC's are recovered from fridges and freezers prior to their disposal. Previously, only the coolant gas had to be removed but the new regulation requires that both the coolant gas and the gas used in the foam insulation be removed prior to disposal. Generally this regulation applies to equipment manufactured prior to 1995 as more recent equipment will have been manufactured without the use of CFC's or HCFC's.

What does this mean for the householder?
As a householder you may already find that when you purchase a new fridge that the retailer will have stopped the 'take back' services that used to operate before the regulations came into force.

You will now have to dispose of your old fridge yourself either by taking it to your local Civic Amenity Site yourself or by phoning and arranging for a collection. You could either look through the Yellow Pages under Waste Disposal or phone the Council. A charge will be made for this service and the price may vary so it is worth phoning two or three different companies.

If you are able to transport the appliance yourself please take it to the main Lynnbottom Civic Amenity site. There is no charge for domestic appliances taken to this site.

What about commercial appliances?
All commercial fridges and freezers must be taken to the weighbridge at the main Lynnbottom site. Here a disposal charge of £35.00 plus vat will be levied for a standard unit of up to 2 cubic metres. A hazardous waste conseignment note will also be required ( go to the Environment Agency website under Haz waste regs ). If the unit is larger than 2 cubic metres you must phone the site office ( 01983 822240) to find out the price. Once the load has been recorded you will be directed to a designated area on site to unload. Please note if appliances are found tipped within a consignment of general commercial waste a fine of £100.0 will be made for improper disposal.

Plastic and Steel recycling

On the Island all plastic items can be reused directly from your dustbin. When your rubbish is collected every week it is transported to the Resource Recovery Facility in Newport and here, all the plastic ( and cardboard and junk mail etc) that you place in your bin is extracted mechanically and used to produce floc fuel. This fuel is used to generate electricity.

The Resource Recovery Facility also extracts all the steel and aluminium that you place in your bin. These metals are squashed into bales and sent to the mainland for recycling .

Reporting a missed collection
If your general refuse, kerbside box or organic bucket have not been collected please use the free phone number 0800 328 3851.

Requesting a kerbside recycling box and Organic waste bucket
You may either use the free phone number 0800 328 3851 to request a box or bucket, or you may complete a form on-line.

Requesting a kerbside recycling calendar
TO FIND OUT WHETHER YOU ARE A WEEK A OR WEEK B, PLEASE CLICK HERE.
Alternatively, please telephone 0800 328 3851 for this information.

Trade Waste/Business enquiries
Island Waste Services are mainly responsible for the collection, recycling and disposal of household waste. However, the company operate a service for the collection of commercial glass and organic waste for recycling. Some commercial waste can be accepted at the Forest Road plant (cardboard, packaging and confidential waste), for details please telephone the Forest Road office 821234.
For other general trade waste enquiries you should refer to companies listed in Yellow Pages or Thompson Local.

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